Mô tả công việc
- Continuous analysis of consumer, customer and market trends to identify and recommend new business opportunities to Management team via primary research e.g Retail Audit, Customer Satisfation Surveys, Shopper studies....
- Provide market information to strategy development
- Generate insights around market trends and dynamics:
- Monitor/ anticipate competitors’ strategic move
- Recommend new market/channel opportunities - Provide shopper‘ knowledge, trends & identify opportunities throungh analysis of big data & shoppers in-stores observation
- Coordinate primary market research and analysis, ensuring that research partners develop an appropriate, cost-effective high quality work
- Track behaviour of consumers/shoppers and customer segments, providing actionable and meaningful insights into segment definition, pricing, product development and development of brand and trade strategies
- Support the development of Company Plan, and SI&OP process and subsequent input to SOP by providing information on sales volume, demand forecasting, consumer and customer segment share projections, regular and ad-hoc marketing reporting
- Develop price planning/ simulation
- Develop and implement appropriate training to marketing research area and relevant parts of the organisation
- Manage budget for marketing research initiatives to ensure synergy, objectivity, and prioritisation of spend
- Coordinate development of new research methodologies, analytical and segmentation techniques
- Build and maintain appropriate market information systems
- Identify new analytical techniques
- Help drive consumer-focus behavior/thinking across organization
e.g. Organize cross-functional home visits, market visits.
Required:
1. Knowledge:
- Marketing Research Advance level
- Forecasting techniques
- Competitor analysis
- Quantitative and qualitative analysis
2. Required Competencies:
- Research methodologies/ Consumer insight common platforms and best practice: Motivating, coaching and developing people
- Research management and design: Developing and maintaining relationships with external suppliers`
- Quantitative and qualitative analysis: Negotiation
- Understanding Consumer and trade research: Ability to influence planning process
- Brand and trade strategy development: Project management
3. Experience:
Ideally, not less than 5 years experience in FMCG market resarch area
- At least 5 year experience in Market, Consumer research with established research agency or as MRCI manager in FMCG industry. Both trackings and strategic ad hoc.
- Excellent command of English. Strategic-oriented.